Patient- and Family-centered Care

Your care and well-being are at the heart of what we do. Patient- and Family-centered Care's philosophy informs how we approach the planning, delivery and evaluation of your care. We promise to listen to you to learn how best we might work together to improve your health and well-being.

We have an Adult Patient and Family Advisory Council (PFAC) and several University of Iowa Children’s Hospital advisory councils: Youth Advisory Council, Family Advisory Council, and Family Faculty. These groups help guide how we do things—from inspiring new programs to helping us design new clinic and inpatient spaces.

If you see ways that we can better serve patients and families, please call the Office of The Patient Experience from a hospital phone at 319-356-1802.