Social Service Transportation Assistance and Resources

Social Worker1Social workers may be able to help patients who have minimal resources to connect with possible transportation options within their community. Although UIHC SW staff will strive to assist you to locate local resources in your area, there may not be transportation options available from all locations throughout the state of Iowa and western Illinois. Please make sure to begin planning for your transportation to your appointments at UIHC early so that you have enough time to locate transportation from family/friends if there are no other transportation options available in your area to UIHC.

If you can't travel by car, medical transport options may be available. These medical transport options are not always covered by your insurance. Please check with your insurance to verify coverage for non-emergency transportation coverage.

Iowa Non-Emergency Medical Transportation (TMS)

Some Medicaid patients have access to TMS, a non-emergency medical transportation service. Once you have provided all the necessary information, a TMS operator will explain how your trip request will be met. Mileage, lodging, and meal reimbursement for expenses related to medical care may be available through TMS.

  • To determine if you qualify for this program, please call 1-866-572-7662 (You must have your Medicaid number available when you make this call).
  • Visit the TMS website for all necessary forms and current reimbursement rates.

Iowa Department of Transportation

The Iowa Department of Transportation offers 35 regional public transit options throughout the state.

Road to Recovery

The American Cancer Society’s Road to Recovery program provides transportation to and from treatment for people who have cancer who do not have a ride or are unable to drive themselves. Volunteer drivers donate their time and the use of their cars so that patients can receive the life-saving treatments they need.

Bus lines to Iowa City

Major bus lines offer transportation to Iowa City. Visit their websites to view bus locations, schedules and to purchase your tickets.


Additional options may be available through local community organizations such as church or volunteer programs. Also check with your local General Assistance program. Their information will be available in your local phonebook.

Department of Social Service Resources

Contact Information

Department of Social Service
UI Hospitals and Clinics
200 Hawkins Drive
Iowa City, IA 52242
319-356-2207