Services and Amenities

Let us know how we can help make your stay with us more comfortable. You may wish to contact these services for assistance.

Banking Services

We've located Automatic Teller Machines (ATMs) throughout our building. There is also a Hills Bank and Trust Company branch in our lobby.

Communications

Concierge Services

Our Concierge Services offer you basic business services, amenities and helpful community information.

Educational Services

UI Children's Hospital programs serve students' learning needs while being hospitalized.

Patients' Library

At the Patients' Library, you'll find a quiet comfortable place to read, explore, and learn about your health.

E-Mail a Patient

Use our free service to send a personalized e-mail that's printed out and delivered right to a patient's room by hospital volunteers.

Gift Shops

Our gift shops offer you a wide selection of gifts to meet your needs, including cards, flowers, Hawkeye merchandise, toys, jewelry, candy and sundries.

Hair Salon

Patients and visitors are welcome to use the services of Fourth Floor Salon where salon professionals provide a variety of services for hair, skin, and nails and sell a range of salon products.

Housekeeping Needs

Our professional Environmental Services staff takes pride in keeping our facilities clean and safe for all users.

Lost and Found

Lost items in the hospital and clinic areas and hospital grounds are turned in to the office of Safety and Security.

Massages

Patients, visitors and staff have the services of licensed massage therapists available each weekday.

PATmobile

The PATmobile serves patients and visitors who may not need a wheelchair escort, but would benefit from motorized transportation within UI Hospitals and Clinics.

Safety and Security

The Safety and Security office is located in the lower level of Roy Carver Pavilion, Room 0082. Phone: (319) 356-2658

Valet Parking

You can leave your car with an attendant at one of our main entrances and have it waiting for you there at the end of your visit.

Wheelchair Assistance and Patient Escorts

Wheelchairs are available for patient use at these entrances, convenient for curbside assistance.