As UI Hospitals and Clinics celebrates National Volunteer Week April 10-16, our Volunteer Services staff reminds us to take a moment to thank and celebrate our 1,390 volunteers, who donated 102,671 hours of time and talent last year.
Volunteer-run programs also contributed $187,000 to a variety of services at UI Hospitals and Clinics and UI Children's Hospital.
"Our volunteers' dedication helps improve the experience of our patients and their families," says Jean Read, director of Volunteer Services. "Year after year, our outstanding volunteers play a key role in our success."
She adds: "We continually hear stories about hospital volunteers going beyond expectations to make a visit to our hospital a little easier for our patients and families. Here's a great example, written by one of our volunteers."
“The other day I went into a waiting room to offer refreshments to the family members and patients who were there for an appointment. There was a father and his son waiting in the room, and the little boy was about 1 years old. He was crying and fussy. The father was doing everything he could to calm the child down. I offered some crackers to the father for the child. We sat the little boy in the chair and gave him some crackers. I sat in front of him and talked to him for about 5 minutes. He immediately calmed down and became much happier and quieter. The father seemed so appreciative and the whole waiting room seemed to breathe a sigh of relief. As I left to go to my next cart stop, I thought that I really had made a difference to the whole room, by simply offering a kind word and a little treat.”