UI Health Plans Customer Care Services offers health care plans designed to meet the needs of eligible UI faculty, professional and scientific, and supervisory merit-exempt staff, and UI undergraduate and graduate student enrollees.
In addition to providing services for health plan members, we support providers by clarifying benefit coverage and working closely with Wellmark Blue Cross/Blue Shield of Iowa to ensure the benefits are carried out in accordance with the health plan contract.
The UI Health Plans staff is available to help you with your questions and concerns regarding UIChoice, UIGRADCare, and SHIP. In addition, the staff can help you with claim questions, as well as act as a liaison between you, your providers, and Blue Cross/Blue Shield.
Health Plan Choices
UI Health Plans Customer Care Services Resources
- Prescription Coverage
- Travel Coverage
- University Benefits
- Benefits Education Center
- Frequently Asked Questions
- UI Wellness
- UI QuickCare
- UI Employee Assistance Program
- Physician Directory
- Customer Care Services
Contact UsUI Health Plans Customer Care Services Office
200 Hawkins Drive, C136 GH
Iowa City, IA 52242
Open 8 a.m. to 4:30 p.m. Monday through Friday.